Frequently Asked Questions
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Yes! Submit your design or any concepts you have, and sizing details. We’ll send a mock-up within 3–5 days, and once approved, production begins.
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Use our sizing guide or follow our measurement video to measure accurately. Our fabrics have no stretch, so precise sizing is essential.
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Yes! Enter a different shipping address during checkout.
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Yes! You’ll receive a tracking number once your order ships.
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Made from 100% cotton, machine washable. Follow care instructions for long-lasting quality.
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Please notify us within 24–48 hours of receiving your order for any issues. We offer free alterations for minor adjustments, such as hemming, taking in, or letting out fabric. Please note that we do not alter work done by others, and once the 48-hour timeframe has passed, we are unable to make changes or provide assistance.
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We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.
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Yes! We can perform alterations on outside garments. Please email a photo of your garment and describe what you would like done, and we will provide a price quote. Alterations start at $25, but prices may vary depending on what needs to be done.
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Email us at J.Symonestyles@gmail.com. Our phone number is for urgent matters only.
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Please avoid sending multiple emails about the same order. During high volume periods, response times may take a little longer, but we will get back to you.
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Yes! Email J.Symonestyles@gmail.com for inquiries.